• Concierge Security

    New Horizon offers extensive concierge security services for any type of community. Our goal is for your community residents to feel safe and protected while experiencing exemplary customer service.  New Horizon’s concierge security services are implemented in communities throughout the Mid-Atlantic region. In fact, we are proud to call one of the largest and most successful community property management companies in the nation our client. New Horizon’s concierge security services are implemented in golf and country club communities, master planned residential communities, active adult communities, and retirement communities.

    Residential security services available throughout Northern Virginia, Richmond, Newport News/Tidewater, and Roanoke, Virginia.

    Our Concierge Security Services:

    • Gate Control
    • Gate Screening
    • Security Camera Monitoring
    • Resident List Management
    • Community Visitor Management
    • Vehicle Access Control
    • Community Vehicle Patrol
    • Construction Contractor Screening

    Our Concierge Security Implementations:

    • Master Planned Communities
    • Private Residential Communities
    • Private Golf Clubs
    • Private Country Club Communities
    • Active Adult & Retirement Communities

    Our Concierge Security Services Staffing:

    • In-depth pre-screening which includes the following: background checks, reference checks, behavioral analysis, physical fitness assessment, drug screening, and polygraph examinations (per contract requirements)
    • Extensive training which includes the following: Virginia unarmed security officer core subjects (O1E), orientation, first aid, cardiopulmonary resuscitation training (CPR), automated external defibrillator training (AED), bloodborne pathogen training, advanced customer service, on-the-job training, site-specific training to meet client expectations

    Our Concierge Security Capabilities Enhanced with Technology:

    • Real-time reporting
    • On-demand reports for compliance monitoring
    • GPS tracking
    • Immediate emergency response
    • 24/7 dispatch command center services
    • Patrol vehicles