“12 to Watch” is a new initiative of the United States Senate Productivity and Quality Award Program for Virginia (Virginia SPQA) aimed to help improve the efficiency and performance of selected Virginia small business to ensure they are reaching their full potential. As one of the twelve small businesses selected, New Horizon is recognized by the Virginia SPQA Committee and Board of Directors as a firm poised for positive and sustainable job growth in the Commonwealth.
“Being one of the twelve in and of itself is a level of recognition with positive benefits, but the process has broad and potentially positive implications for all applicants,” said Jo Rohr, Chairperson of the Virginia SPQA Board of Directors. “The ability to adequately address broad performance issues can be critical to business financing and customer success.”
The “12 To Watch” program is offered in partnership with the Virginia Department of Business Assistance, the United States Small Business Administration, the National Federation of Independent Business, Virginia Business Magazine, and the Office of the Virginia Lieutenant Governor.
In his role as Virginia’s Chief Jobs Officer, Lt. Governor Bill Bolling stated, “Small businesses are the backbone of Virginia’s economy. Almost eighty percent of the people in Virginia are employed by small businesses. That’s why we are doing everything we can to ensure that Virginia is the best place in America to open and run a small business, and that’s why we are encouraging small businesses across the Commonwealth to participate in Virginia SPQA’s ’12 To Watch’ program.”
New Horizon will complete the Virginia SPQA Discovery Program and receive performance excellence technical assistance at no charge. The Self-Assessment requires companies to document their approach to:
- strategic planning
- customer focus
- measurement analysis
- knowledge management
- human resources focus
- process management
- proven results
After completing the Self-Assessment process, New Horizon will be assessed by SPQA evaluators and could potentially receive the SPQA Medallion of Performance Excellence among other recognition awards. Because this process is closely related to the Malcolm Baldrige National Quality Award, many organizations have used the SPQA program as a stepping-stone for the national award.
“Selection criteria considers among other factors, a small businesses’ position relative to high level requirements of the United States Department of Commerce’s Baldrige Criteria for Performance Excellence (CPE),” Rohr said.
What is Virginia SPQA?
The United States Senate Productivity and Quality Award Program for Virginia (Virginia SPQA) is the Commonwealth’s premier recognition program for organizational performance excellence. A non-profit organization founded in 1982, Virginia’s program, authorized by the United States Senate, is the longest continuously-running award process of its type in the nation. The Virginia SPQA is charged with administering Virginia’s version of the Malcolm Baldrige National Quality Award. Virginia SPQA’s performance criteria and core values are adapted from the Malcolm Baldrige National Quality Award and are used by many top public and private institutions as a proven business model for performance excellence.